Terms and conditions

By placing an order at Logopremier, you acknowledge the Terms and Conditions of use including those included by reference. If you may agree to these terms and conditions, you comply to be confined by the Terms and conditions of this site. If in case you violate the terms and condition of Logopremier, we preserve the rights to take appropriate legal actions.
 
''Logopremier'  and the Customer hereby agree to the following terms and conditions with respect to the provisions by 'Logopremier' to the Customer of services which are identified and/or described in the service agreement attached to these terms and conditions.
 
  
Services: The Customer will be provided with the Service according to the Packages chosen by the Customer as detailed on the 'Logopremier' website. Customer's Designs will be created through a process of Briefing-Initial design-fedback-Revision-feedback Stage until a final output is confirmed by the customer.

 
Design briefing: The Customer is solely responsible for prepraring detailed information to our logo's design briefing through the order form. 'Logopremier' is under no obligation to review a Design Briefing for any purpose. Logopremier may decide, in its sole discretion, to deny an Initial design briefing or Revision Briefing or Feedback.

Technical specifications: The logo designed will have a CMYK color model. The source file will be .ai [Adobe Illustrator CS2], which will be converted to curve and thus allow editing of size, color etc but the fonts will be converted into paths/outlines/graphic objects.

Other formats sent will be: 
• JPEG (for screen view)

•PNG (for use in web) 
• TIFF (CMYK Printable)
• EPS (scalable file for printing)
• GIF (RGB color file with transparent background)

 

Payment: The Customer ordering for any of the available services must pay for the Service in advance, by any of the payment methods provided by 'Logopremier'. The Customers will be charged for the Package(s) selected. 'Logopremier' will email the Customer a receipt for the transactions in which the Customer is involved and provide the Customer with all the information necessary to start the design process. 

 

Refunds: If the Customer is not satisfied with the Initial Concepts provided by 'Logopremier' Client may request a refund by completing the Refund Request form which will be provided to the Customer upon request. Upon timely receipt of the completed form, ' Logopremier' will refund the total payment made by the Customer. The refund process may however take from 7 days to 21 days. 

There are a few exceptions, and although it is very unlikely you will want to make use of our guarantee policy, you should understand those rare conditions under which we can't provide a refund: 

1. If you have already confirmed or approved the acceptance of a design and asked for revision(s), we cannot provide a refund. Your approval represents an acceptance of the project and serves as an implicit statement of satisfaction.

 

2. If you have failed to communicate with us for more than sixty days, any refunds will be at the discretion of Logopremier management.

 

3. If the company for whom the design was performed should close, change its name, or undergo other alterations rendering a design ill fitting, we cannot issue a refund. 

4. Once you have taken final delivery.

 

If a Customer receives a refund, s/he acknowledges that it will have no right (express or implied) to use any initial logo design concept provided by Logopremier. The Copyright remains with us and you are NOT allowed to use our designs even as a design reference.

 

Operation of Web Site: 'Logopremier' shall not be responsible for any delays or interruptions of, or errors or omissions contained in, the Web Site. ''Logopremier' ' reserves the right, but shall not be required, to correct any delays, interruptions, errors or omissions. Although 'Logopremier' intends to use commercially reasonable efforts to make the Web Site and Service accessible, 'Logopremier' makes no representation, warranty or covenant that the Web Site or Service will be available at all times or at any time. Various circumstances may prevent or delay availability. ''Logopremier' ' may at any time discontinue the Web Site in whole or in part, may change or eliminate any transmission method, and may change transmission speeds or other signal characteristics. 'Logopremier' shall not be responsible for any loss, cost, damage or liability that may result.

 

Rights of the Customer: Subject to the Customer's compliance with the terms and conditions of this Agreement, the Customer shall own the final design provided to the Customer by 'Logopremier' hereunder. The Customer shall not, however, own any materials, media or other content generated during any revision cycles leading up to the final design. The customer acknowledges and hereby grants to 'Logopremier' the right to use Creative and Revision Briefs, as well as individual designs provided to the Customer, for internal and filing purposes, and in order to display and promote the 'Logopremier' Service. The Customer acknowledges that his rights under this Agreement shall be limited solely to the final design chosen by him and that no trade or service marks in or to such final design is being conveyed under this Agreement. The Customer acknowledges that 'Logopremier' shall have no obligation or duty to perform trade or service mark searches or inquiries, or the like, in order validate the propriety or legality of the provided compositions.

Privacy: 'Logopremier' intends to use commercially reasonable efforts to follow its privacy policy, as such privacy policy may be changed from time to time . Any data gathered from you about you or your company will not be disclosed to any third party. We ensure that your critical data is always protected, no matter what your information may be. However, we are legally bound to reveal information, including personal information, if law enforces it. Notwithstanding the foregoing, 'Logopremier' cannot and does not assume any responsibility or liability for any information provided by the Customer to 'Logopremier' which may be disclosed by accident or by third parties' illegal acts. Notwithstanding the foregoing,'Logopremier'' cannot and does not assume any responsibility or liability for any information submitted to the Web Site or for the use or misuse of any information submitted by you or any other person, including, without limitation, any information accessed by a hacker or by any other malicious act.

  

Third Party Services: The Web Site may contain links to third party web sites or other services (the "Linked Content"). The Linked Content is not under the control of 'Logopremier' and 'Logopremier' is not responsible for the Linked Content, including, without limitation, links contained in the Linked Content, or any changes or updates to Linked Content. 'Logopremier' is providing Linked Content to you only as a convenience, and the inclusion of such Linked Content is not an endorsement by 'Logopremier' of such Linked Content. If you decide to access any Linked Content, you do so at your own risk.

Indemnification: Upon a request by 'Logopremier' , you agree to defend, indemnify and hold harmless 'Logopremier' and its subsidiaries, affiliates, officers, agents, co-branders or other partners and employees from all liabilities to, claims of any third party due to or arising out of your violation of any of these Terms and Conditions, and any expenses, including, without limitation, reasonable attorneys fees, incurred in connection therewith.

Termination: 'Logopremier' reserves the right, in its sole discretion, to terminate the Service, at any time, with or without notice. In the event of such termination, 'Logopremier' will work with the Customer to determine the amount of any refund (if any) to be paid to the Customer as a result of such termination. Should the Customer's use of the Service result from the Customer's material breach of the terms and conditions of this Agreement, or any other agreement to which 'Logopremier' and the Customer are a party, the Customer shall not be entitled to any refund, unless otherwise mutually agreed upon by the parties.

These Terms and Conditions, together with your Contract, shall constitute the sole agreement and understanding between you and 'Logopremier' regarding the matters set forth herein, and any and all previous agreements and understandings between or among you and 'Logopremier' regarding the subject matter hereof, whether written or oral, other than your Contract, are superseded by these Terms and Conditions. No agreement or other understanding other than your Contract purporting to modify these Terms and Conditions shall be binding upon 'Logopremier' unless otherwise agreed to by 'Logopremier' in writing. The failure of 'Logopremier' to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any provision of these Terms and Conditions which is invalid or unenforceable in any jurisdiction shall be ineffective to the extent of such invalidity or unenforceability without invalidating or rendering unenforceable the remaining provisions hereof; and any such invalidity or unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction.

 
Logopremier reserves the right to modify, amend, update and change these Terms and Conditions from time to time with notice via email or other means. You are responsible for regularly viewing these Terms and Conditions. You acknowledge and agree that Logopremier shall not be liable to you or to any third party for any modification, amendment, suspension, discontinuance or other change to these Terms and Conditions.

Any questions concerning these Terms and Conditions should be directed to: info@logopremier.com

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