Frequently asked questions

Below are some questions that are frequently asked by our clients. Click on the questions to find the answer.
 

How long does it take to get my logo designed?

We aim to provide you the initial logo draft in 48 hours. Every round of revision is sent to you in approximately 24 hours from the time you submit the revision details.

What if I'm not satisfied with the initial draft presented?

By ordering at logopremier you immediately qualify for the 100% money back guarantee. This means you can ask for refund if you are not satisfied with the drafts provided to you.

Can i get a refund after I have asked to make revisions?

NO. you cannot get a refund once you ask for revisions. When you choose a logo design from the first draft of samples , we assume that you liked the samples and thus proceed further. However with our 100% satisfaction guarantee entitled to you, you can ask for as many revisions you want until you are fully satisfied with your chosen designs.

How many revisions requests can I make?

Unlimited. You can ask for revisions for your design until you are satisfied.

I want to send you my ideas for the design. How do i do it?

We have a highly user friendly order page with design briefing where you can enter all your ideas and even choose colors or upload files. You can then determine how many samples you would like and also choose to get stationeries and banner designs compliment your logo design.

Can i get my old logo design modified?

Sure. You can provide the improvement details while you order or you can ask for a new set of logos. Either way, you will get a brand new logo design, based on your old logo and your briefings.

Do i have to pay any extra charges for my logo?

No, after you pay the amount quoted to you in the briefing process, you will receive your final logo files without further charges.

What formats do my logo files come in?

Your final logos will come in multiple formats namely .jpeg .png .tiff .pdf .eps .psd and .ai. We are sure you will not have compatibility issues after getting your designs in these many formats.

What colors do my logos come in?

We provide your final logo in cmyk colors. CMYK colors are used for off-set printing purposes. Prints include standard colored stationary etc. However we can also provide RGB profiled versions upon request.

Can i edit my logo myself after i get the final designs?

Yes. We provide you the source file after you approve the logo design which you can use anytime to edit your logo designs.

Who keeps the rights of my logo?

Once you have finalized a logo design with us you are its legal outright copyright owner, and we do not have any claims to it whatsoever. You are able to trademark the logo design. However, we held the rights for all the logos provided to you as sample and not chosen by you. You can not use these logo for any purpose.

Do you do business cards & letterhead design?

Yes, we do business card and letterhead designs. You can choose to design these stationeries along with your logo design in the briefing process. However if you want to design just these stationaries you can get a quote from us. Please contact us for more details.

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